Reference

topengtoto Privacy Policy: What We Collect and Why

This Privacy Policy sets out exactly what personal data topengtoto collects when you open an account, make a deposit via DANA, OVO, GoPay or QRIS, and interact with…

Account data protectedDANA & QRIS transaction recordsOVO & GoPay wallet identifiersCookie controls availableData request within 7 days

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What Information We Gather From Your Account

topengtoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you complete phone verification and open your account, we collect your registered mobile number, device identifiers and the payment method you select — whether that is DANA, OVO, GoPay, QRIS or a bank transfer via BCA, BRI, Mandiri or BNI. We record transaction timestamps and

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deposit amounts so our payment team can verify receipt status and resolve any wallet discrepancies quickly. We also log session data — pages visited, game categories launched such as Crash Games or Super Bingo — to understand how our lobby performs on mobile for you. Browsing
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data is retained for up to 12 months; financial transaction records are held for the period required by applicable policy frameworks. Access to retained records depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Personal Data

If you have a question about this Privacy Policy, want to request a copy of your stored data, or need to correct account details after phone verification, our support team is available…

Live Chat Open the chat icon inside your account dashboard any time of day to ask our team about data collection, cookie settings or account-detail corrections.

Email Privacy Request Send a written data-access or deletion request to our privacy email address; we acknowledge every message within one business day and resolve it within seven working days.

WhatsApp Support Our WhatsApp channel handles wallet-linked data queries — useful when your OVO or GoPay reference appears incorrectly on a transaction log and needs urgent correction.

HOW WE HANDLE DATA

Our Six Privacy Commitments to You

Each commitment below reflects an operational decision we made while building topengtoto for the Indonesian market — from the way cookies fire on mobile to how long a QRIS receipt stays on…

Minimal Data Collection

We only collect what is necessary to run your account and process deposits. If you pay via QRIS, we store the transaction reference, not your full bank credentials.

Cookie Controls

A cookie-preference panel appears on your first visit. You can accept all, reject non-essential or adjust categories — changes take effect on the next page load without needing to log out.

Account Security Practices

Phone verification is required before account access is granted. We use one-time codes sent to your registered number; no one on our team can bypass this step on your behalf.

Retention Schedule

Session logs are deleted after 12 months. Financial records linked to DANA, OVO, GoPay or bank transfer are retained for the period required under applicable data frameworks.

Third-Party Sharing Limits

We do not sell your data. We share transaction identifiers only with the payment processor handling your chosen rail — for example, your DANA wallet reference goes only to DANA's settlement system.

Data Correction Requests

You can request a correction to stored account details — name, phone number or linked wallet — through live chat or email. We confirm the change within seven working days.

Your Privacy Policy Questions Answered

The questions below reflect what you are most likely to ask after reading this Privacy Policy for the first time — covering data rights, wallet records and how to contact topengtoto when something needs to change. If your question is not listed, live chat is open around the clock.

We collect your mobile number, device identifier and the payment method you register — such as DANA, OVO or QRIS. Phone verification is completed before any account access is granted, and that number becomes your primary account identifier.

Yes. Every deposit and withdrawal made via DANA, OVO, GoPay, QRIS or bank transfer generates a transaction log. We store the reference ID, amount and timestamp but not your full wallet credentials or bank PIN.

Session and browsing data is removed after 12 months. Financial transaction records tied to DANA, GoPay or virtual account payments are kept for the period required by applicable data policy rules, which depends on local law.

Yes, where local law permits. Send your request via email or live chat and our team will compile your stored account data — including transaction logs and session records — and deliver it within seven working days.

We share data only with the payment processors required to complete your transaction — for example, your OVO wallet reference goes to OVO's settlement system. We do not sell personal data to advertisers or data brokers.

Contact us via live chat or email with your registered phone number and the detail you need corrected — such as a linked GoPay wallet reference. Our team confirms changes within seven working days after identity verification.

We use session cookies for login continuity, analytics cookies to see which game categories you visit — such as Crash Games or Mega Fishing — and preference cookies. The cookie panel on your first visit lets you adjust or reject non-essential cookies.

topengtoto Privacy Policy: What We Collect and Why

How to Reach Us About Your Personal Data

Our Six Privacy Commitments to You

Minimal Data Collection

Cookie Controls

Account Security Practices

Retention Schedule

Third-Party Sharing Limits

Data Correction Requests

Your Privacy Policy Questions Answered

01 What personal data does topengtoto collect when I open an account?

02 Does the topengtoto Privacy Policy cover my DANA and QRIS transaction records?

03 How long does topengtoto keep my personal data?

04 Can I request a copy of the data topengtoto holds about me?

05 Does topengtoto share my data with third parties?

06 How do I update or correct my account details under this Privacy Policy?

07 What cookies does topengtoto use and how can I control them?

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